A few months ago, the acting manager of the Human Resources division at UC Davis announced her resignation; and in the wake of her resignation, which came shortly after a massive organizational review by the KPMG Management Consulting Company and a severe budget crisis, it was announced that Human Resources would be re-organizing completely. The new structure would be lean, mean, tight, financially stable, and tremendous fun for everyone. Not only that, we were promised, but everyone within the division would have the opportunity to let their own talents and skills shine, and everyone would be happy.
Generally, I try to be an optimist. When the above announcement was made, I tried to believe it; I tried to believe that I would get a chance to shift into a more technology-oriented position which would include web development and database development, without having to go through the hassle of actually looking for a new job. And when my unit was subsumed into a larger "super-unit" consisting of our group and two others, I was told that I would be the primary technical support person, the webmaster, and the database consultant (in liaison with Human Resources Information Services). I was invited to submit my own position description and I excitedly set about writing one up, tossing all of the secretarial functions I still had to other administrative assistants and taking on all of the technological and database/web administration duties that I knew would ultimately move my own career forward at a careening pace.
Unfortunately, it seems that it’s the cynics who rule the workplace.
Yesterday, after all these months of restructuring, promises, and solicitations of my own input, I was finally given my new, revised position description. I can’t help but wonder whether my ideas and desires and talents were all written down on a list and then burned or possibly pulped, or perhaps even lining a litter box somewhere. Not only is there no mention of database and web development anywhere in the position description, but any hints of technical support are gone as well. Nothing remains but a brief token nod to "report generation" and "data maintenance." Instead, my position is nearly 100% administrative support: I went from being a technical support coordinator, webmaster, and database developer to secretary. It’s as if all the months I spent fixing broken computers in the unit, building applications in Access and Cold Fusion to let the manager get the data he wants when he wants it, and developing the unit website were completely ignored.
I’ve been trying desperately to figure out the motivations behind this. I’m told that it isn’t punishment for anything (though I’m not certain I can see what I would be punished for anyway); all I’m told is vague mentions of "business necessities" and so on. What I’ve concluded is that this is driven primarily by ignorance. My tech support duties have been removed because Information Services is supposed to handle these duties; my webmaster responsibilities have been removed because Information Services is supposed to handle them. Of course, my own conversations with the manager of Information Services lead me to believe that Information Services would like nothing better than to have a distributed network of technical support people and web developers so that they don’t have to tax their own very limited resources. On the other hand, perhaps that, too, is as empty a statement as, "Richard, I’d like your input on the development of your new position description."
And my own emotions surrounding this development have been pretty strong for me. I feel hurt, certainly, but also betrayed, ignored, and disenfranchised. Why did management bother asking for my input if they had never intended to use it? I found myself so upset at the entire situation that I couldn’t concentrate on my work. I told my supervisor that I was going home, and I left. Later, at home, I had a conversation with a friend of mine who works in the same office, and she suggested to me that I take today off as well; she even talked to my supervisor on my behalf, which I really appreciated. I’m feeling less upset today, but I’m certainly not happy about the situation.
What really bothers me most about my own reaction is that I find it very difficult to build up any concern anymore for the unit. I want to be a good employee and contribute to the unit; I want to be able to do my best and give my all and feel committed to the work. Unfortunately, it’s not happening. In its place I’m feeling nothing but indifference for the unit, its management, and the work it does. I find that I have no motivation whatsoever, and no interest in doing good work. This is bad not just for the unit but for me as well. It’s going to be a drain on me, and it’s going to hurt my career in the long run.
What I’m really getting out of all of this is a voice from God saying, "Get the hell out of Human Resources now!"
So the urgency behind building a career as a web developer and database developer has skyrocketed. I still don’t know how to start doing it, really, but I’ve taken the plunge by contacting potential employers, revising my resume, and developing a plan for learning Java, Access, and working on how I can learn Oracle and a few other tools and development applications. Ideally, of course, I’d slip right into a high-paying job that would pay me at least twice my current salary just to learn all of this, but that’s not terribly realistic. I’d also like to start this new job this coming Tuesday, but a realistic job hunt timeline is at least four to six months; and since I’m looking at an entire shift in career, the process will probably take me even longer.
I find that my emotional state is very mixed. On the one hand, I have never been this upset over a job-related situation before; I’ve never had to actually leave my workplace because I was feeling upset. I’ve never had to take a day off because of stress or burnout or frustration. And yet, here I am.
And yet, at the same time, I’m feeling happier than I ever have in my life.
The latter emotion is easy to figure out. I’m engaged to the most amazing woman in the world (see my May 22, 2000 entry: "Letter to Jennifer"). And looking at her, I know that she is one person who will never abandon me or abuse my trust; and I know that if she wants my input on something, she will actually consider it. I can trust her, and I know that she’s good for her word.
As I push forward in my career hunt, knowing that I need to be more aggressive with this hunt than I have ever been in my life, my natural reaction is to get discouraged. There’s so much that I don’t know, and the market is rather competitive, and I don’t have the overwhelming experience that would give me a strong edge.
But Jennifer tells me that she has faith in me. She tells me that if I put my mind to it, I can get that dream job, using the skills I enjoy using in a workplace that I believe in. She has faith in me.
And looking into her eyes, I know that it’s true.